At Helily, we're a small startup committed to providing the best possible service to our valued customers. As such, we handle each return request on an individual basis. We understand that unique situations may arise, and we aim to find the most suitable solution for you.

We appreciate your understanding and patience as we work to ensure your satisfaction. If you have any concerns or need to initiate a return, please contact our customer service team within 30 days of your purchase at megan@helilyhome.com to discuss your specific situation. We will do our best to assist you and address your needs promptly.

Please note that customers will be responsible for return shipping fees.

Thank you for supporting our small business, and we look forward to serving you with personalised attention and care.